Shipping Policy
Every order is made to order at our workshop, 1300 Rosa Parks Blvd, Detroit, MI 48216.
Production time
3–5 business days (Monday–Friday, excluding US federal holidays).
Shipping rates (United States only)
- Standard: 3–7 business days – $5.99 (free on orders of $35 or more)
- Expedited: 2–3 business days – $12.99
- Express: 1–2 business days – $24.99
We currently ship to all 50 US states, APO/FPO and PO boxes (Standard only). We do not ship internationally yet.
Tracking
You will receive a tracking number by email as soon as your order ships.
Lost or late packages
If tracking has not updated for 5 business days, contact us and we will replace your order.
Custom Giftery1300 Rosa Parks Blvd
Detroit, MI 48216, USA
Email: [email protected]
Phone: +1 (844) 874-8624
Customer service: Monday–Friday, 9am–5pm ET